Self-service codes (also called short codes) or USSD Codes give you access to your plan features and account information, fast & free. When you can use self-service codes with both prepaid and postpaid accounts. Scroll down to get the information you need to find the code, and then dial the short code (USSD Code). Non-T-Mobile -(USA) Self-Service codes are not supported with No Credit Check by the Simple Choice Plan.
Pay in Advance (Prepaid)
| Short code (USSD) | What it does |
|---|---|
| *ADD (*233) | Call the Refill Center. |
| #999# | Check your account balance and minutes remaining. |
| #BAL# (#225#) | Check your account plan timeframe. |
| #WEB# (#932#) | Check your web usage. |
| #BNG# (#264#) | Check the status of Binge On. |
| #BON# (#266#) | Turn Binge On back on. |
| #BOF# (#263#) | Turn Binge On off. |
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Call services
| Short code (USSD) | What it does |
|---|---|
| ##21# | Turn off unconditional forwarding. |
| **21*PhoneNumber# | Turn on unconditional forwarding (CFU) to a number. |
| **61*PhoneNumber# | Turn on forwarding if no reply (CF NRY) to a number. |
| ##61# | Turn off forwarding if no reply. |
| ##62# | Turn off call forwarding when not reachable. |
| **62*PhoneNumber# | Turn on when not reachable (CF NRC). |
| **67*PhoneNumber# | Turn on call forwarding when busy (CFB). |
| ##67# | Turn off call forwarding when busy. |
| **61*18056377249**seconds# Insert the number of seconds you want for the delay. |
Change the call forwarding delay time (5-30 seconds). For example, dialing **61*18056377249**12# would be for a 12-second delay. |
| #43# | Turn off call waiting. |
| *43# | Turn on call waiting. |
| *67PhoneNumber | Blocks outgoing Caller ID on a per-call basis. This does NOT prevent the display of your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers. |
| ##004# | Cancel all call forwarding |
LineLink
| Short code (USSD) | What it does |
|---|---|
| 611 | Call Customer Care |
| 411 | Call the directory |
| 911 | Emergency call |
| *72 + mobile number
Example: *72 (206) 111-1111 |
Activate unconditional call forwarding |
| *73 | Deactivate and erase unconditional call forwarding |
| *93 | Deactivate no reply conditional call forwarding |
| *42DN | Activate no reply conditional call forwarding |
| *67DN | Activate Calling Line Identification Restriction (CLIR) for outgoing call |
| *82DN | Deactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call |
Account and phone information
| Short code (USSD) | What it does |
|---|---|
| #BNG# (#264#) | Check the status of Binge On™. |
| #BAL# (#225#) | Check your balance and last payment. |
| #BOF# (#263#) | To turn Binge On off. |
| #MIN# (#646#) | Check your minute usage. |
| #BON# (#266#) | To turn Binge On back on. |
| #MSG# (#674#) | Check your message usage. |
| #NUM# (#686#) | Display your phone number. |
| #WEB# (#932#) | Check data used, data plan, and expiration date. |
| #PWD# (#793#) | Reset your voicemail password. |
| #ROF# (#763#) | Turn off international data roaming. |
| #PWO# (#796#) | Turn the voicemail password on or off. |
| #RON# (#766#) | Turn on international data roaming. |
| *#06# | Display the phone’s IMEI number. |
| #FAM# (#326#) | Check your Family Allowance usage. |
| *#9999# | Check the software version (Motorola and Samsung). |
| #TAXI (#8294) | Locate a nearby taxi service ($1.75 per use). |
| *#0000# | Check the software version on Nokia phones. |